It was back in the autumn that we asked for your views on the library service. A big thank you to the 346 people who responded
The microsite will have the results in full plus a more detailed analysis by April 22nd but here are some of the actions we are considering.
Opening Times
We will be investigating the implications of having one late night until 7pm. There is an issue over the building being shut and coverage for holidays.
We are aware that parking for community staff is difficult but this is a larger issue than just for the library
Library environment
The temperature in the library was a concern. Since carrying out the survey, this has improved but we are limited by the system that is installed
Knowledge of library resources
* Market individual resources by email to improve knowledge of them
* For community staff organise visits by our Outreach Librarian
* Update this blog more regularly
* Investigate using the library catalogue to make users aware of new resources in their areas of interest
Quality of library resources
Books
* We have removed a large number of old books and will continue to this.
* Areas highlighted for improvement include physiotherapy, laboratory medicine, nutrition, midwifery and anaesthesia. We are looking for new titles in these areas
* Provide an online form for suggesting new titles
We will be looking at revising our purchasing model for 2014 ... another survey I am afraid!
Overall
* Majority of users are happy with the level of service and generally with the resources
* There are issues for community staff so we will be working to help them use the online resources more effectively and to provide a system for borrowing physical resources more easily
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